There’s no “deactivate” or archive option for properties today — only edit and permanent delete. If you want to temporarily hide a property from guests without deleting it, remove its services instead (see Assign providers and properties) or simply stop distributing its QR code/link.
Editing a property
Open a property and click Edit to change:- Cover photo
- Address (search again or re-pin coordinates)
- Name
- Rooms (Rooms & suites only) — add more using the same bulk input, or remove rooms with no request history
Deleting a property
Deleting a property is permanent — this removes the property, any rooms on it, and its request history.Clear active requests first
If the property has any request that isn’t Completed or Cancelled, you can’t delete it yet. You’ll see a message pointing you to Booking requests to finish or cancel them first.
Confirm the delete
Once there are no active requests, you’ll see a confirmation dialog listing exactly what will be removed: any rooms, any services linked only to this property, and any past completed/cancelled request records for it.
The confirmation mentions “deleting these services” — but services themselves aren’t deleted, only unlinked from this property. If a service is also assigned to other properties, it stays intact and bookable there. Only the property-specific link and the property’s own request history are permanently removed.
What’s kept vs. removed
| Removed | Kept | |
|---|---|---|
| Rooms on this property | ✅ | |
| Past requests for this property | ✅ | |
| Service ↔ property link | ✅ (unlinked) | Service itself stays (usable on other properties) |
| Providers assigned to this property | ✅ (unlinked) | Provider accounts stay active |