The sidebar
Operations- Overview — your home page, covered below
- Booking requests — where you manage every guest booking (shows a red badge when there’s something new)
- Calendar — your bookings on a calendar view
- Services, Properties, Providers — your catalog setup
- Settings, Support (opens an email to our team)
A “Documentation” link appears at the bottom of the sidebar — that’s this help center, at docs.mosaqo.com.
The Overview page
This is your “what needs my attention” screen, not just a stats dashboard.Action items
Four cards, each linking straight into a filtered view of Booking requests:| Card | Shows |
|---|---|
| Needs attention | Requests where a provider flagged a problem |
| Unassigned | Requests waiting for you to pick a provider |
| Starting soon | Upcoming bookings with no confirmed provider yet |
| Awaiting provider accept | Requests assigned but not yet accepted |
Schedule
A table of upcoming bookings — Today, Next 3 days, or This week, depending on what you pick from the selector. You can assign a provider right from this table without opening the full Requests page.Statistics
Below the schedule: new requests, completed, cancelled, and average time-to-assign, over a period you choose (7 days up to all time), with a comparison to the previous period.Where to go next
- Nothing set up yet? Follow the Setup checklist.
- Already have properties and services? Head straight to Booking requests overview — that’s where day-to-day work happens.