> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mosaqo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification preferences

> The full matrix of what email notifications go out, to whom, and which ones you can turn off.

Notification preferences live under **Settings → Notifications**, in three tabs: **You**, **Providers**, and **Guests**.

<Frame caption="Notification preferences — the three audience tabs">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/mosaqo/images/settings/notifications-tabs.png" alt="Notification preferences tabs" />
</Frame>

<Note>
  These settings apply to your **whole organization** — there's no per-person override. Every notification is sent by email (no in-app or SMS channel today), and toggles save immediately as you flip them — there's no separate Save button.
</Note>

## You (emails to your own account)

**Bookings**

| Notification         | Default |
| -------------------- | ------- |
| New booking received | On      |
| Booking accepted     | Off     |
| Booking started      | Off     |
| Booking completed    | Off     |
| Booking cancelled    | On      |

**Payments**

| Notification     | Default |
| ---------------- | ------- |
| Payment received | On      |
| Payment failed   | On      |

## Providers (emails to your staff and vendors)

**Assignments**

| Notification         | Default |
| -------------------- | ------- |
| New assignment       | On      |
| Removed from request | On      |
| Request cancelled    | On      |

## Guests (emails to whoever books through your catalog)

**Booking**

| Notification         | Default                             |
| -------------------- | ----------------------------------- |
| Booking confirmation | On                                  |
| Request accepted     | **Always on** — can't be turned off |
| Service completed    | On                                  |

**Payments**

| Notification         | Default |
| -------------------- | ------- |
| Payment confirmation | On      |

<Tip>
  If you're getting more email than you want, start with "Booking accepted / started / completed" on the **You** tab — those default off already, but double-check they're still off if things feel noisy. "New booking received" and "Booking cancelled" are the two most PMs keep on.
</Tip>