> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mosaqo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QR codes and links

> Share your guest catalog with a QR code or link, and know when (and why) to regenerate one.

Every property (and every room, for Rooms & suites) gets a unique link and a matching QR code the moment it's created. This is how guests reach your catalog — print it on a table tent, a room card, a welcome book, or just send the link.

## Entire property

On the property card in **Properties**, you'll find:

* The guest catalog URL, with a **Copy** button
* **Open catalog** — opens the live guest view in a new tab, so you can see exactly what guests see
* **Manage QR code** — opens a modal with the QR code, a **Download PNG** button, and the raw link

<Frame caption="QR code modal for an entire property">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/mosaqo/images/properties/qr-code-modal.png" alt="QR code modal" />
</Frame>

## Rooms & suites

Hotels and multi-room properties don't have one catalog link — each room does. From the property card:

* **Manage catalogs** — copy or open any room's link, searchable by room number
* **Manage QR codes** — download any room's QR code individually, or **Download all** to grab every room's QR code at once as separate PNG files

See [Rooms & suites setup](/properties/rooms-and-suites-setup) for the full room-management flow.

## Printing

Download the PNG and print it however you like — table tent, room card, sticker, welcome folder. There's no built-in print layout or bulk PDF, so plan your own print design around the downloaded PNGs.

## Regenerating a code

If a QR code or link is lost, stolen, posted somewhere public, or you just suspect it's been compromised, you can regenerate it from the same modal (**Regenerate QR code** / **Regenerate**).

<Warning>
  **Regenerating immediately kills the old code.** Every printed QR code and every previously shared link for that property or room stops working the instant you regenerate — there's no grace period. You'll need to reprint and redistribute the new one everywhere the old one was used.
</Warning>

You'll be asked to confirm before this happens — it can't be undone once confirmed.

<Tip>
  Regenerating a token works even if your subscription has lapsed (grace period or suspended) — this is deliberate, so you can always shut down a leaked link even if billing is the reason you're locked out of other changes. See [Subscription & plan](/settings/subscription-and-plan).
</Tip>

## Troubleshooting

<AccordionGroup>
  <Accordion title="A guest says the QR code / link doesn't work">
    Most likely it was regenerated (by you, intentionally or by accident) since it was printed. Open **Manage QR code** / **Manage QR codes** and download a fresh copy, then reprint.
  </Accordion>

  <Accordion title="Guests scan the property QR but see nothing to book">
    On a Rooms & suites property, the property-level link isn't bookable by design — guests must use their specific room's QR code. Double-check they scanned the room code, not a general property code.
  </Accordion>

  <Accordion title="The guest catalog says 'Concierge unavailable'">
    This means your subscription's grace period has ended. See [Subscription & plan](/settings/subscription-and-plan) — your data is safe, but the guest catalog goes offline until you pick a plan.
  </Accordion>
</AccordionGroup>